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Leader as Coach: Master Effective Feedback

Hosted by Henry V Bao-Lachaux

Wed, Sep 23, 2026

1:00 PM UTC (45 minutes)

Virtual (Zoom)

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The Power of Story: Storytelling for Leaders
Henry V Bao Lachaux
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What you'll learn

Why feedback frequently misses the mark, and the reframe

Learn mindset shift from "delivering critical feedback" to leader coaching & empowering others to become their best self

Master Q-BIG™ — feedback that lands

Say the hard things with care: learn a simple, powerful framework Question → Behavior → Impact → Growth

Adapt and practice giving feedback

Rewrite one real piece of feedback you've been avoiding, using Q-BIG. Get real-time coaching in a supportive environment

Why this topic matters

Feedback is the most important skill in leadership, and the one that most builds or breaks trust. As criticism, it triggers defensiveness and disengagement. As coaching, it grows people and deepens trust. In 45 hands-on minutes, you'll learn why feedback usually fails, master Q-BIG — a simple tool to say the hard thing so it lands — and practice it live on a real conversation you've been avoiding. You'll leave with a script you can use tomorrow.

You'll learn from

Henry V Bao-Lachaux

Founder, 10 Nexus Global · Cross-Cultural Leadership & Communication Coach

I help global leaders, builders, and creators unlock their voice, tell stories that move people, and lead across cultures, functions, and generations.

As Founder & Chief Storytelling Officer of 10 Nexus, I’ve coached leaders at Google, PayPal, First Round, Techstars, GrowthSpace, mentored a Miss Earth winner and the youngest-ever Shark Tank finalist, and led workshops for global teams.

As a host, I’ve taken the stage for SAP, FPT, the US and Dutch Consulates and others in English, French and Vietnamese.

Across 60+ salons on 3 continents, I’ve created spaces where leaders from different cultures learn from one another and build lasting connections.

My work blends leadership, storytelling, communication, and play, helping you find your voice, bridge differences, and make your message land.

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